Privacy Policy

A’vie Salon & Day Spa

Effective Date: November 1, 2026

At A’vie Salon & Day Spa, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.aviesalonspa.com, schedule appointments, purchase gift cards or spa packages, or communicate with our team.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Personal information, including your name, email address, telephone number, mailing address, and date of birth.

• Appointment information, including scheduled services, service preferences, and appointment history.

• Information you voluntarily provide about allergies, health considerations, or treatment preferences to help us deliver appropriate services.

• Transaction information related to purchases, gift cards, and payments.

• Website usage information, including IP addresses, browser information, cookies, and website activity.

2. How We Use Your Information

We may use collected information to:

• Schedule, confirm, and manage appointments.

• Provide personalized salon and spa services.

• Process payments and gift card purchases.

• Communicate appointment reminders and service updates.

• Respond to inquiries and customer service requests.

• Send promotional communications where permitted by law.

• Improve our website, services, and guest experience.

• Maintain appropriate business records and comply with legal obligations.

3. Appointment Scheduling and Third-Party Services

A’vie uses third-party service providers to support appointment scheduling, payment processing, guest communications, website operations, and other business activities.

These providers may process information necessary to perform their services and are subject to their own applicable privacy and security practices.

We encourage guests to review the privacy policies of third-party platforms they use.

4. Payment Information

Payments may be processed through secure third-party payment providers.

Payment information is used to complete authorized transactions, manage purchases, and administer applicable business policies.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, improve performance, and evaluate marketing effectiveness.

Visitors can manage cookies through their browser settings. Disabling certain cookies may affect website functionality.

6. Marketing Communications

With appropriate consent or as otherwise permitted by law, A’vie may send communications about services, special offers, spa packages, events, and promotions.

Guests may unsubscribe from promotional emails using the unsubscribe instructions provided or by contacting us directly.

Text message communications, where offered, are subject to applicable consent and opt-out requirements.

7. Sharing Your Information

We may share information with trusted service providers when necessary to operate our business, provide requested services, process transactions, or comply with applicable law.

We do not disclose guest information to unrelated third parties for their independent marketing purposes without appropriate authorization.

We may also disclose information when required by law or reasonably necessary to protect our guests, employees, business, or legal rights.

8. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic transmission or storage system can be guaranteed completely secure.

9. Information Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill legal obligations, resolve disputes, and support legitimate business operations.

10. Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through our website without appropriate parental consent.

Services provided to minors may require parental or legal guardian authorization.

11. Your Privacy Choices

You may contact A’vie to request information about your personal information, update inaccurate contact details, or inquire about available options for managing your information.

Requests will be addressed in accordance with applicable law and legitimate business recordkeeping requirements.

12. External Websites

Our website may contain links to third-party websites or services. A’vie is not responsible for the privacy practices or content of websites we do not control.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

14. Contact Us

For questions regarding this Privacy Policy or our handling of personal information, please contact:

A’vie Salon & Day Spa

1416 W. Milham Avenue

Portage, MI 49024

Phone: (269) 375-4400

Email: aviesalonspa@gmail.com

Website: www.aviesalonspa.com